Frequently Asked Questions
Everything you need to know about shopping at Ethnic Kurtis
How do I determine the correct size for my Kurti?
We provide a detailed size chart on every product page. Since our Kurtis feature various cuts like Anarkali, Straight, and A-line, we recommend measuring your bust and waist and comparing them to our guide for the perfect fit.
What are the fabric care instructions for my ethnic wear?
To maintain the vibrancy of the colors and the integrity of the embroidery, we recommend dry cleaning for silk and heavily embellished Kurtis. For cotton Kurtis, a gentle hand wash in cold water with mild detergent is ideal.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.
Do you offer international shipping?
Yes, Ethnic Kurtis ships worldwide. Shipping costs and delivery timelines vary by country and will be calculated automatically at checkout.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for unworn items with original tags attached. If you receive a damaged product or the wrong size, please contact our support team within 48 hours of delivery.
Are the colors of the Kurtis exactly as shown in the photos?
We strive to display our products as accurately as possible. However, due to professional lighting and different screen resolutions, there might be a slight variation in the actual color of the garment.